Our product performance as a savings provider.


Our purpose is to provide investment and savings products, which help people plan for the future and for retirement. This table shows recent performance and current trends.

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2008

2009

2010

2011

Assets under administration value for customers whose (non-pension) savings we are responsible for (£m)

25,984

31,073

38,321

39,199

Assets under administration value for customers whose pension savings we are responsible for (£m)

19,780

23,713

25,736

25,716

Current Trends

Assets Under Administration increased in 2011. We have continued to improve statements we send to our pension and investment. In 2011 we sent over 407,000 customers improved investment statements on top of the 141,000 sent out in 2010. Over 80,000 of our customers have feedback their views on our work so far. In 2012 we are hoping to provide better information to over 1m of our customers in this way as they save for a rainy day and their pensions.

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