Communication: goals, objectives and aims for the future.


We continued to encourage suppliers to improve reporting capability for waste data and to capture key metrics around waste disposal. We also continued to measure waste production from building and repair services. This has helped us produce baseline data from which we can develop targets for the future.

Our intention is to target our supply chain to meet or exceed DEFRA’s recycling average for the construction industry.

The Insurance Waste Forum

GI managers held a Waste Forum in September 2011. This:

  • communicated our Waste Management Policy
  • confirmed that waste reporting would be a mandatory requirement of all future service agreements
  • set a three-month target for existing suppliers to create the infrastructure necessary to manage waste, report data and to reduce what gets sent to landfill

We’re developing an Insurance Waste Forum made up of supply representatives. We hope other insurers will join us, making the forum a medium through which we can:

  • share learning
  • develop best practice
  • work together jointly to explore new ideas and innovations that reduce landfill
  • improve recycling
  • avoid the use of some resources altogether

We’re leading the market in this initiative. Working together will mean contractors face similar requests from other insurers.

Rewarding the right behaviour with suppliers

In 2011, we held our annual Making a Difference awards, recognising suppliers who have made a significant improvement in their environmental, economic or social impacts. We believe we play a key role in providing public recognition for best practice.

The winner of our 2011 Supplier Making a Difference awards was Elior – for its comprehensive programme of environmental sustainability and its outstanding achievement of a reduction of 600,000 food miles with a saving of an estimated 600 tonnes of carbon dioxide over three financial years. Find out about Elior

We received over 15 nominations in 2011. Shortlisted suppliers included:

  • the Mastek Foundation
  • Crown Records Management
  • Kinnarps UK
  • CSC

A panel of sustainability professionals, including Lee Fisher from Business in the Community, Helen Alder from CIPS, Alex Wolny, Group Procurement Director of Legal & General and Graham Precey, Head of CSR for Legal & General Plc, considered the suppliers who had been put forward and decided on the winners.

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