Customer and Market Commitments.

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We commit

Governed by

To ensure customers do not receive inappropriate advice from our

Group Ethics Committee

appointed representatives

To ensure policies and procedures are in place to protect customer information from Misuse or Financial Crime

Group CSR Committee

To listening to and acting upon customer feedback about our products and services.

To making it easier for our customers to do business with us.

Develop a dialogue with all customers (individuals, intermediaries and institutions).

Build a strong social purpose and relevance to society with a focus on a broader demographic


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