Waste management.

Reducing waste, particularly landfill has been a key focus for Legal & General. We’re still reducing our footprint considerably, thanks to education, new technology and innovation and during 2011/12 only 28% of our waste went to landfill. We willl continue to focus on reducing total waste across the Group to meet our target of reducing waste per contract by 10% by 2014 and reducing paper consumption by 10%.

In the early years of our environmental programme, the focus on waste was firmly on our UK Facilities department. Our recycling rate is over 70% which has been achieved by initiatives like shared recycling points. The business has also taken responsibility for waste management, for example through the contribution of online servicing, which has contributed to the improvements we made in the last year – see the graph below.

Total Waste (Targeted UK Landfill and Recycling)

Total Waste (Targeted UK Landfill and Recycling) (bar chart)

Read a textual description of the chart

Total Waste (Targeted UK Landfill and Recycling)

In the last two years we reduced waste at our core properties by over 40%, and so in 2011 we looked at other areas where we could make a difference.

We recognise that a large amount of waste is generated in our supply chain either through insurance claims or through destruction of paper at mail houses. Our supplier managers are working with our General Insurance business to look at waste in the claims process.

Our businesses continually strive to reduce the amount of paper we send to customers and we’re implementing online measures in our General Insurance business to try and reduce this further in 2012.

We’re also working with our other UK operations, including Legal & General Surveying Services Ltd, Legal & General Franchising Ltd and Suffolk Life Ltd, and our overseas subsidiaries to make sure they provide data on waste.


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